Selecting a trustee is a pivotal decision in the creation of an estate plan. Trustees hold title to assets in the trust and can often have great discretion over how trust assets are managed and distributed. No single person is more responsible for ensuring the trust creator's wishes are carried out. And yet, many trust creators give little thought to whom they will designate as a trustee, often defaulting to a close relationship, like a family member. But with potentially complex and delicate family dynamics at play, it can be hard for a family member trustee to make the right decision on the trust's behalf – often to the detriment of both the trust beneficiaries (whose interests might not be best served by a conflicted or easily persuadable trustee) and the trustee themselves (for whom the burden of making all of the decisions on behalf of the trust can be extremely stressful).
As a result, it's often a safer alternative to designate a professional "corporate" trustee instead of naming an individual family member. As a neutral third party, a corporate trustee is often better equipped to manage the sometimes-conflicting interests of trust beneficiaries and make objective decisions on behalf of the trust. Additionally, as a professional institution, a corporate trustee has the experience and knowledge to navigate the legal complexities of trust administration and oversight, which an individual or family member may lack. And while the death, incapacity, or resignation of an individual trustee can throw even more confusion and uncertainty into the situation, a corporate trustee, at least in theory, offers continuity for the entire existence of the trust.
Despite the potential benefits of naming a corporate trustee, financial advisors are sometimes reluctant to recommend their utilization to clients. That's because corporate trustees are typically found in the trust departments of banks and other financial institutions, which often aim (and sometimes outright require) to not only serve as trustee but also as the custodian and investment manager of the trust assets. Which means recommending a client to name a corporate trustee could invite the risk of that trustee wresting away the client relationship from the advisor.
However, not all third-party trustees seek to hold and manage trust assets. A small number of corporate trustees specifically hold themselves out as being "advisor-friendly" and focus solely on the administration of trust assets, allowing them to partner with the advisor (who can continue to manage the trust's investments) rather than competing with them. Additionally, there's a whole ecosystem of smaller boutique professional trustees who work closely with (or sometimes are the same as) the attorneys who draft the original documents and can offer highly personalized and knowledgeable services to trusts with specific or complex needs – again, with no fear that the trustee will seek to usurp the advisor's role of investment manager.
In addition to the selection of the trustee, the trust language itself can affect the continuity of the advisor's relationship with the trust after the death of the client who created it. In a traditional "delegated" trust, the trustee has the sole authority to delegate investment functions – which means they can, at least in theory, name a different investment advisor or impose restrictions that materially alter or disrupt the advisor's investment management process. But when the trust is a "directed" trust, the trust document itself specifies who has authority over investment decisions, rather than leaving it up to the trustee, which may ensure that the advisor's relationship with the trust can endure beyond the death of the original client.
The key point is that advisors can have proactive conversations with clients about trustee selection and the authority that the trust document grants the trustee to make or delegate investment decisions on the trust's behalf. Which in turn enables a discussion to learn more about the client's priorities that can help lead them to an appropriate decision. Because ultimately, it isn't just about the advisor's ability to retain the trust's assets after the client's death – it's about understanding what the client truly wishes to happen once they're gone and no longer able to make decisions on the trust's behalf. Which may not always require the advisor to continue the relationship with the trust and its beneficiaries, but for advisors who do build a deep and lasting client relationship, the client may really want to know how to pass that relationship on to the next generation!