An increasing volume of research is making clear what financial planners have long known – that clients do not always act in a purely rational manner. But it’s one thing to recognize that clients sometimes make irrational decisions, and another to really understand what drives those decisions and how to help clients avoid the most damaging mistakes. In this Kitces Monthly Webinar, advisors will learn what the behavioral finance research has shown about our not-always-rational decision-making process, and how to adapt the delivery of their financial planning services to help clients achieve more desirable outcomes through better communication and enhanced trust.
